“These products, and the processes we have wrapped around them, help carriers provide faster settlements that are more accurate. No one has this combination of technology, service and process improvement. This is absolutely a huge win for carriers and policyholders.”
– Sr. VP of Property Service Jeff Holte

Some of the proven results from Contents360 are:

  • Settlement Reports that “Build Trust” by using live, local pricing from the insured’s local neighborhood not some Wayfair.com that the insured has never heard of.
  • FasTrak on-site settlements.
  • The HIGHEST accuracy rate in the Industry!
  • Service – two claim centers that operate 24/7/365 and allows for real-time service results, delivered the same or next day.
  • The BEST adjuster and insured claim experience.
  • Reduced Costs and Controlled Severity.

PROOF IN NUMBERS





Data from a number of top carriers shows replacement prices are overstated by 24.7%, on average. That happens because the adjuster typically does not have the time typically needed to research and document each item.

CASE STUDIES DEMONSTRATE 20-30% ACCURACY IMPROVEMENT ON CONTENT CLAIMS HANDLED BY CODEBLUE

That's $2,132 in savings on an average 85 item, $8,800 claim.
Here's how:


Extensive, active database.

CodeBlue generates pricing from an active database of millions of items. Our database provides “REAL TIME” local pricing that creates trust with the insured. Our patented process not only provides local pricing, it also compares the prices of those local stores to ensure best value pricing..


The fastest turnaround times in the industry.

CodeBlue is staffed 24/7/365 to ensure your claims are processed as quickly as possible. Studies show significant “list creep” occurs the longer a file stays open. When a claim is settled on first contact or within 48 hours, “list creep” is below 5%. When a claim is open longer than two weeks, “list creep” can be as high as 50%. And, policyholders are less satisfied and less likely to renew.


Secure claim Web portal.

Your claim team or policyholder can enter the item(s) on our secure Web portal. You are able to utilize our robust contents manager that streamlines the entire claims process from the initial list to RCV reconciliation and metrics.


Detailed output reports that are designed to settle the loss.

This output report includes a picture of the item priced and the name and link of the local store. As a result, we are able to deliver a 98% policyholder stick rate.


Quality Assurance review all claims.

Our team members have 20 years of experience on average. You can have confidence that your contents claims will be handled properly.


Expert fine art, collectable, antique and specialty item assessment team... plus firearms.

CodeBlue offers a comprehensive solution for all your content needs.


CodeBlue

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14 E. Main Str., 4th Floor
Springfield, Ohio 45502

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(877) 456-9998

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