Desk Review Service Evolves Into Technical Review

March 2, 2021

CodeBlue|MadSky's industry-leading "Desk Review" solution has evolved into "Technical Review," reflecting the service offering's extraordinary expansion. "Technical Review" includes Fire & Water Mitigation, Contents Pack-Out, and in March, Trauma and Crime scene reviews were added.

CodeBlue|MadSky's industry-certified Technical Review team performs a complete claim audit to conclusively determine that the work performed adhered to industry standards when returning the site to pre-loss condition. CodeBlue|MadSky collaborates with thousands of contractors annually to achieve a settlement rate of over 80% while delivering an average severity accuracy improvement above 20%.

"We are excited to grow the service and utilize our experienced Technical Review team to ensure an impartial, accurate audit is performed for the benefit of the carrier and policyholder." Said Rich Dillon, Technical Reviews Manager.

"With recent weather events, especially in Texas, it's critical to determine that the policyholder was returned to pre-loss within industry guidelines because we don't want them to suffer a secondary loss related to the initial one."